The Capital ‘C’
Posted on : 10-07-2009 | By : Frank Eliason | In : Customer Service
Tags: Capitalization Rules
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The english language has a lot of rules, especially regarding capitalizing a word. Here are the rules:
- The first words of a sentence
- The pronoun “I”
- Proper nouns (the names of specific people, places, etc)
- Family relationships (when used as proper names)
- The names of Gods (Exception: Do not capitalize the non-specific use of the word “god.”)
- Titles preceding names, but not titles that follow names
- Directions that are names (North, South, East, and West when used as sections of the country)
- The days of the week, the months of the year, and holidays
- The names of countries, nationalities, and specific languages
- The first word in a sentence that is a direct quote
- The major words in the titles of books, articles, and songs
- Members of national, political, racial, social, civic, and athletic groups
- Periods and events
- Trademarks
- Words and abbreviations of specific names (not those that are general)
Some of you may have noticed I always capitalize the word Customer. At times some have questioned this as being improper english. Well I have not always been a rule follower; I just strive to do what is right. In my opinion capitalization places emphasis on important words, such as the name of people or companies. Why would the name of a company be more important than the Customers that make that company possible?
So to me, the capitalizing the ‘C’ in Customer will always be my rule.