Thanksgiving – @Your Service https://www.frankeliason.com Frank Eliason Discussing the State of Customer Service Thu, 27 Nov 2008 15:23:33 +0000 en-US hourly 1 https://wordpress.org/?v=5.2.20 My Thanksgiving Message https://www.frankeliason.com/2008/11/a-day-to-be-thankful/ https://www.frankeliason.com/2008/11/a-day-to-be-thankful/#comments Thu, 27 Nov 2008 15:03:58 +0000 http://www.eliasonfamily.info/blog/?p=182

Today is a day we all look back at the past year to say thank you for what the last year has brought us.  Seems to be a little cliche, especially this year with the financial condition of the world.  I am sure many people are having a leaner thanksgiving due to economic conditions.  I think of these individuals every day.  So I ask when you are saying your thanksgiving prayers please think of those that are less fortunate.  If  you are not religious, just some kind thoughts for others.  We know that they will be back on their feet.

 

When I started to write this post I wanted to say how some poorly run businesses should take the time to be thankful for all the parties and private jets they are enjoying thanks to the generosity of taxpayers.  As you can probably tell, that would not have been a good thanksgiving post.  But as I started to write I realized today is a day that we should really concentrate on our own lives and the good we have seen.  So I will save the negative thoughts for another time.

 

So what am I thankful for?  This year has been a wild ride for my family.  In January our daughter Robyn was born.  She has brought joy to us.  Lily has continued to grow and become a fun happy 2 year old (not always as she is 2, but that is also a fun part of life).  Carolyn continues to put up with me and I love her for it.  We have been busy but we have always been there for each other.  I love my family and I enjoy every moment with them.

 

From a professional perspective I have met so many new friends this year.  I am grateful for all of them.  Thank you for letting me into your life.  I am also thankful for everyone that has provided me feedback.  It has helped me grow and develop the online efforts that I am a part of.  I am also thankful for the great people that I work with.  My team is the best, most dedicated group of individuals I know.  The leadership team at work has been so supportive as have many of the 100,000 employees.  Often it is my name out there (which I am still getting used to it!) but it is really thanks to everyone that I have interacted with at work and on the web. 

 

During my first year at Comcast we have accomplished so much.  Besides efforts to improve service (we still have far to go but we are working on it), we have also moved to our new location.  At the new Comcast Center in Philadelphia, there is a video wall called the Comcast Experience.  It has become a location that many visitors have come to enjoy.  This past week the Holiday Spectacular was introduced on the wall.  Check it out:

 

Anyway, I want to thank all of you for making this year so special.  I cannot tell you how grateful I am for the welcome and success I have experienced this year.  I wish you and your family a happy Thanksgiving.  So what do you have to be thankful for?

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