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Social Media Customer Service is a Failure!

Posted on : 06-10-2011 | By : Frank Eliason | In : Customer Service

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I know I have been quiet for a while, but I am back with a vengence.  Today’s post is over at Brian Solis’ blog, so check it out here! http://www.briansolis.com/2011/10/social-media-customer-service-is-a-failure/